Legal
Privacy, Cookies & Terms of Sale
Last updated September 2026. Questions about anything on this page can be sent to sales@jrxebike.com.
What we collect
When you submit an enquiry we collect the details you provide: name, company, email address, phone or WhatsApp number, country, the products you are interested in and your message. We use this information solely to respond to your enquiry and to prepare quotations.
We do not sell, rent or trade your contact details to third parties, and we do not add B2B enquiries to a consumer marketing list.
Legal basis and your rights
For visitors in the European Economic Area we process enquiry data on the basis of legitimate interest in responding to a business request, and analytics on the basis of your consent.
You have the right to request access to, correction of, or deletion of the personal data we hold about you, and to object to processing. Requests are handled within 30 days.
Retention
Enquiry records are retained for as long as needed to manage the commercial relationship and to meet accounting and warranty obligations, after which they are deleted.
Terms of Sale
These terms apply to all B2B enquiries, samples and production orders placed with Huizhou Jinruixiang Technology Co., Ltd..
Scope
These terms apply to business-to-business enquiries, samples and production orders. This site is not a consumer store and we do not sell single units to private individuals.
Quotations and pricing
Quotations are valid for the period stated on the quote and are given in USD unless otherwise agreed. Landed-cost estimates are models based on the duty, freight and fee assumptions current at the time of preparation; they are indicative and not a commitment on final cost.
Minimum order quantities
Private label on an existing platform starts at 50 units. Colour and logo changes start at 50 units; component-level changes start at 100 units. Fully new ODM development starts at 100–200 units for the first production run. Samples are ordered separately at 1–2 units.
Payment
We accept T/T bank transfer, L/C at sight, and PayPal for samples. First orders are typically a 30% deposit with the balance against bill of lading. Terms may be reviewed once a trading history exists.
Certification
We state for each model whether it holds a listed certification or a test report. A test report is not a listed certification. Where certification must be transferred or re-issued in the customer’s name, scope and cost are agreed in writing before an order is placed.
Warranty and after-sales
12-month warranty support with lifetime technical assistance. A spare-parts package ships with the first order, together with a parts matrix, service manuals and video diagnostics.
Governing law
These terms are governed by the laws of the People’s Republic of China. Disputes are resolved by negotiation in good faith before arbitration or litigation.
Contact
Huizhou Jinruixiang Technology Co., Ltd.
4th Floor, Building J, No. 137 Zhongkai 6th Road, Chenjiang Subdistrict, Zhongkai High-tech Zone, Huizhou, China
sales@jrxebike.com · WhatsApp +86 158 1548 8342